Wednesday, 10:40 – 11:30 am
N-Centaurus – Are You Ready for a Change?
Kelly McCall, Quality Assurance, LVM Systems
Are you wondering what N-Centaurus is all about? In this session you will learn about the enhancements and unique features available in N-Centaurus.
Wednesday, 1:00 – 1:50pm
Support Q & A
LVM Support Department
This Q & A session provides you the opportunity to ask our panel of talented report writers questions about what the reports and routines can do for you and your organization.
Wednesday, 2:00 – 2:50 pm
Disease Management: Using LVM’s Blueprint DM Care Plans
LVM Training Department
This session will explain how LVM’s disease management care plans become customizable blueprints, allowing you to manage the content for your program. The trainers will explain the main components of the care plans and the update process.
Wednesday, 3:00 – 3:50 pm
Survey Setup 101
LVM Training Department
If data collection is what you need, then this session is for you. Join our trainers as they break down Survey Setup and how you can utilize this module in your call center.
Thursday, 8:30 – 9:20 am
Support Q & A
LVM Support Department
This Q & A session provides you the opportunity to ask our panel of talented report writers questions about what the reports and routines can do for you and your organization.
Thursday, 9:30 – 10:20 am
Centaurus – What’s New for 2011
LVM Training Team
Join the LVM Trainers as they highlight some of the exciting enhancements that will be included in the 2011 release.
Thursday, 10:30 – 11:20 am
Reports: The SQL
LVM Support Department
Join our Support Department as they demonstrate how some simple customizations can be added to your existing reports. In addition, learn how “SQL Where” statements can help you with data retrieval.
Thursday, 1:00 – 1:50 pm
Custom Guidelines
Angie Hart, Clinical Content Coordinator, LVM Systems
Join this session for an overview of the screens and fields used for guideline and health information setup and customization. We will also discuss commonly asked questions regarding how to download and import the annual clinical content updates provided by LVM.
Thursday, 2:00 – 2:50 pm
Client Portal – New Enhancements Working for You
Michael Trujillo, Manager, Client Advocacy, LVM Systems
In this session, you will learn how LVM continues to improve and enhance the Client Portal to help you create and manage your requests.
Thursday, 3:00 – 4:00 pm
Training Open Forum
LVM Training Team and Support Department
This Q & A session provides the opportunity to network with users, as well as members of LVM’s Training and Support Teams
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